Elements and Performance Criteria
- Estimate liability
- Current information and guidelines on legislative changes and liability management are used to ensure up-to-date methods are used to estimate liability.
- All anticipated costs the employer believes may be incurred up to the time claims are resolved, are identified.
- Case estimate software facilities are used as required to create automated case estimates based on reporting data.
- Key indicators are used to estimate costs and manually amend automated estimates as necessary, based on local knowledge of particular claims.
- Estimates are reviewed at required intervals in accordance with legislation, organisational policy and procedures, and estimates of future liability are maintained on all open claims.
- Recovery rights against other parties or employers for the disabilities claimed are identified and pursued in accordance with government policy and legislation.
- Determine settlement options
- Negotiate settlements
- Injured workers are consulted to ensure they have competent professional and financial advice before entering into an agreement.
- Settlement terms are negotiated to meet obligations and minimise losses in accordance with risk management principles, organisational policy and procedures.
- Settlement terms are determined that represent substantial savings on costs that would otherwise have been incurred for future liability.
- Settlements are negotiated within financial delegations or referred in accordance with organisational policy and procedures.
- Discharge is obtained to ensure potential for further liability is eliminated.
- Where settlements cannot be agreed they are referred for conciliation and arbitration in accordance with legislation, policy and procedures.